Plans & Billing

This section explains how plans, seats, and billing work in BaseQR, and where to manage upgrades, trials, invoices, and payments.

Plan tiers and seats

Seat availability determines how many users you can invite. When seats are full, new invitations are blocked until a seat is freed or the plan is upgraded.

• Starter (Free) — 1 seat. Suitable for individual evaluation or very small pilots.

• Pro — 5 seats. Designed for small teams coordinating across a few campaigns.

• Enterprise — 10 seats. Intended for larger teams; Single Sign-On (SSO) is available on this tier.

Trials & upgrades

• Start a trial from Account → Billing (Admins). Trials convert to the selected plan unless canceled before the trial end.

• Upgrade to increase available seats immediately; invite teammates after the change is confirmed.

• Downgrade requires reducing active users to at or below the new seat limit before completing the change.

Invoices & payments

• Where: Account → Billing (Admins).

• Manage: Update payment method, view and download invoices, and review plan status and renewal dates.

Changing your plan

• Upgrade: Takes effect as soon as payment is processed; additional seats become available.

• Downgrade: Adjust active users to match the lower seat limit, then confirm the change.

• Cancel at period end: Access remains through the current billing period; plan changes apply at renewal.

Operational guidance

• Before inviting: Confirm available seats or upgrade first to avoid blocked invitations.

• Seat hygiene: Periodically review membership to align seats with active projects.

• SSO (Enterprise): If your organization requires centralized sign-in, enable SSO after moving to Enterprise.

Where to manage billing

• Navigation: Lower-left sidebar → Account → Billing (Admins).