Invoices & Payments

This page explains how Admins manage billing details, payment methods, and invoice downloads in BaseQR.

Access

• Where to manage — Lower-left sidebar → Account → Billing (Admins only).

Invoices

• View and download — Open Billing to see the invoice history for your organization. Download invoices for any completed billing period.

• Invoice contents — Invoices include organization name, billing address, plan, period covered, and amount charged.

• Billing profile — Keep your organization name and billing address current so they appear correctly on new invoices.

Payments

• Payment method — Add or update the card used for subscription charges in Billing.

• Renewal timing — The renewal date for your current plan is shown in Billing.

• Failed payments — If a charge fails, update the payment method and retry from Billing. If issues persist, contact support; unresolved payment problems may affect access.

Taxes

• Tax information — If applicable in your region, add your tax/VAT details in Billing so they appear on future invoices.

• Compliance — Ensure the legal entity name and address match your tax records.

Notifications

• Billing emails — Confirm your billing contact email is up to date to receive renewal and receipt notifications.

Plan changes and invoices

• Upgrades/Downgrades — Plan changes are initiated in Billing. The confirmation screen shows the effective date and updated charges.

• Records — After any change, a corresponding invoice or receipt will appear in your invoice history.

Security

• Admin-only — Only Admins can view invoices and manage payment methods.

• Data handling — Do not share payment details in support tickets; use in-product fields to update sensitive information.