Resources & Help

This section centralizes reference materials and support channels for BaseQR. Use it to find product changes, implementation guidance, and ways to get assistance.

What this section covers

• Release Notes — Summaries of product changes and improvements.

• Playbooks — Step-by-step guidance for common implementations and reviews.

• Support Options — Available channels and what to prepare before opening a ticket.

• Contact Us — How to reach the team for sales, billing, or technical questions.

How to use these resources

• Stay current — Review Release Notes regularly to understand new capabilities and fixes that may affect your workflows.

• Start with a template — Use Playbooks to standardize tasks such as campaign setup, pre-flight reviews, or bulk updates.

• Resolve faster — Check Support Options for the appropriate channel and include the requested details (for example, code ID, timestamps, final URL with UTMs) to speed triage.

• Route requests correctly — Use Contact Us for sales and billing inquiries; use support channels for technical issues.

When to consult this section

• Before major launches or migrations (to confirm current capabilities).

• After noticing a change in behavior (to verify recent updates).

• When establishing internal standards (to base them on recommended practices).

• When you need assistance beyond this documentation.